![]() ![]() This leads well into the second part of my tip, focusing on supporting team member mental health. Today’s sales leaders must be actively investing back in their team members, making their job and overall experience with the company as positive as possible. In fact, a 2018 report by Bridge Group showed the average sales rep tenure sitting at one and a half years, but according to exactly insights, top-performing sales rep hit their peak quota attainment between 2 and 3 years in their roles. ![]() At the end of the day, investing in a better employee experience means your team members will stay longer at the company. Not only does automation help sales teams be more productive, it also improves the overall employee experience through minimizing administrative tasks. Automation allows companies to cut down on monotonous tasks, thereby enabling sales team to focus more on adding value to the sale cycle by investing time back into conducting research and having more meaningful conversations about their clients, business, and the challenges that they face. 84% expected companies to integrate even more bots in the next 5 years. In a recent survey by my company, TELUS International, we found that 88% of US employees believed that bots were helpful and made their jobs easier. By implementing bots and automation to complete these simple and repetitive administrative tasks, sales teams can focus their time on relationship building and business development with clients and prospects. As such, I believe today’s sales organizations must embrace and leverage automation. There are two aspects of team member support I’d like to explore today.įirst, according to HubSpot, sales representatives spend only 39% of their time selling, meaning that the remaining 61% of their time is spent on administrative tasks, including data entry and quote generation. Ensuring this will not only create a better work environment but better enable your sales team to focus on creating lasting and meaningful connections with customers and thereby leading to greater loyalty and larger deals. The tip I’d like to share today is to ensure your sales team is cared for and well supported in the coming year. Maria Pardee: How to take care of your sales team in 2022 and beyond. Maria is the Chief Commercial Officer at TELUS International and brings to the role more than 25 years of leadership experience in technology and transformation, specializing in global integration and infrastructure managed services. Scott Ingram: You’re listening to the Daily Sales Tips podcast and I’m your host, Scott Ingram. Have feedback? Want to share a sales tip? Call or text the Sales Success Hotline: 51 or Email: Transcript TELUS International Maria Pardee on LinkedIn Join the conversation below and learn more about Maria! “Taking care of your team members always provides a great ROI and prioritizing the team member experience can go a long way to retaining top talent, driving engagement, and ultimately driving sales.” – Maria Pardee in today’s Tip 1040 ![]()
0 Comments
Leave a Reply. |